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Terms & Conditions

Last Updated: November 4, 2025

Welcome to Chief AI Insights. By accessing or using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing our website, or using our services, you agree to these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.

2. Description of Service

Chief AI Insights provides an AI-powered executive intelligence platform that delivers:

• Weekly strategic insights and intelligence briefs for CMOs and CXOs
• On-demand AI search capabilities for business and marketing intelligence
• Integration with third-party business tools (HubSpot, Salesforce, 6sense, etc.)
• Competitive intelligence and market trend analysis
• Industry-specific insights and benchmarks

3. Beta Program

Currently, Chief AI Insights is in Beta. Beta users understand that:

• The service is provided "as is" and may contain bugs or errors
• Features may be added, modified, or removed without notice
• Service availability may be interrupted for maintenance or improvements
• Beta users receive special benefits including 50% discount when we launch publicly
• We may request feedback and suggestions to improve the platform

4. User Accounts

4.1 Registration

To use Chief AI Insights, you must:

• Be at least 18 years old
• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update your information if it changes
• Accept responsibility for all activities under your account

4.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your use complies with applicable laws and regulations

5. Acceptable Use Policy

You agree NOT to:

• Use the service for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble our software
• Use automated tools to scrape or download content in bulk
• Share your account credentials with others
• Resell, redistribute, or sublicense our services
• Upload malware, viruses, or malicious code
• Harass, abuse, or harm other users
• Violate any applicable laws or regulations
• Use the service to compete with us or build similar products

6. Third-Party Integrations

Our platform integrates with third-party services (HubSpot, Salesforce, 6sense, etc.). You acknowledge that:

• You must have valid accounts and permissions for integrated services
• We are not responsible for third-party service availability or performance
• Third-party terms of service apply to your use of those services
• You grant us permission to access data from connected accounts
• You can revoke access to third-party integrations at any time

7. Intellectual Property Rights

7.1 Our Content

All content, features, and functionality of Chief AI Insights, including but not limited to:

• Text, graphics, logos, and software
• Intelligence briefs and insights we generate
• AI models and algorithms
• Design, look, and feel of the platform

are owned by Chief AI Insights and protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any data you provide to us. By using our service, you grant us a license to:

• Use your data to provide and improve our services
• Generate personalized insights and intelligence for you
• Aggregate and anonymize data for analytics and improvements

We will never sell your personal data or share it without your permission.

8. Subscription and Payment

8.1 Beta Pricing

During the Beta period, Chief AI Insights is provided free of charge to beta users.

8.2 Future Pricing

When we launch publicly:

• Beta users receive a 50% discount on any paid plan
• You will be notified at least 30 days before any charges begin
• You may cancel before charges begin without penalty
• Pricing plans will be clearly displayed on our website

8.3 Billing

Once pricing begins:

• Subscriptions are billed monthly or annually
• All fees are non-refundable except as required by law
• You authorize automatic billing to your payment method
• Failure to pay may result in service suspension

9. Cancellation and Termination

9.1 Your Rights

You may cancel your account at any time by:

• Emailing us at support@chiefaiinsights.com
• Using the account cancellation feature in your dashboard (when available)

9.2 Our Rights

We may suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• Your account remains inactive for 12+ months
• We discontinue the service (with reasonable notice)

9.3 Effect of Termination

Upon termination:

• Your access to the service will cease immediately
• We will delete your data within 30 days
• Provisions regarding intellectual property and liability survive

10. Disclaimers and Limitations

10.1 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. The service is provided "as is" without warranties of any kind.

10.2 AI-Generated Content

Our AI-powered insights are provided for informational purposes only:

• We do not guarantee accuracy or completeness
• AI may occasionally generate incorrect information
• You should verify important information independently
• We are not liable for decisions based on our insights

10.3 No Professional Advice

Our service does not constitute:

• Legal, financial, or investment advice
• Consulting or professional services
• Recommendations to buy or sell securities

Consult qualified professionals for specific advice.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the fees you paid in the last 12 months
• We are not liable for third-party services, integrations, or content
• We are not liable for data loss (maintain your own backups)

12. Indemnification

You agree to indemnify and hold harmless Chief AI Insights from any claims, damages, or expenses arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws

13. Changes to Terms

We may modify these Terms at any time. We will:

• Notify you via email of material changes
• Update the "Last Updated" date
• Provide at least 30 days notice before changes take effect

Continued use after changes constitutes acceptance of new Terms.

14. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

15. Dispute Resolution

For any disputes:

• First, contact us at support@chiefaiinsights.com to resolve informally
• If unresolved, disputes may be submitted to binding arbitration
• You waive the right to participate in class actions

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Chief AI Insights and supersede all prior agreements.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

18. Contact Information

For questions about these Terms, contact us:

Chief AI Insights
Email: hello@chiefaiinsights.com
Support: support@chiefaiinsights.com

By using Chief AI Insights, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.