Privacy Policy - Chief AI Insights

At Chief AI Insights, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

Account Information: Name, email address, company name, job title, industry
Professional Information: Competitors you track, tools you use, business preferences
Communication Data: Emails, support messages, feedback you provide
Search Queries: Questions you ask our AI search feature

Information Collected Automatically

Usage Data: Pages visited, features used, time spent on platform
Device Information: Browser type, operating system, IP address
Cookies: We use cookies to improve your experience and analytics

Third-Party Integrations

When you connect tools like HubSpot, Salesforce, or 6sense, we access only the data you authorize us to view. This data is used solely to provide you with personalized insights.

2. How We Use Your Information

Provide, maintain, and improve our services
Generate personalized intelligence briefs and insights
Send weekly briefs and important updates
Respond to your inquiries and provide customer support
Analyze usage patterns to enhance our platform
Prevent fraud and ensure platform security
Comply with legal obligations

3. How We Share Your Information

We do NOT sell your personal information. We may share your information only in these limited circumstances:

Service Providers: Trusted third-party vendors who help us operate our platform (e.g., email delivery, hosting, analytics)
Business Transfers: In the event of a merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights and safety
With Your Consent: When you explicitly authorize us to share information

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Secure cloud infrastructure with reputable providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Opt-Out: Unsubscribe from marketing emails (briefs require active subscription)
Data Portability: Request your data in a machine-readable format
Object: Object to certain processing of your data

To exercise these rights, email us at hello@chiefaiinsights.com

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where we must retain it for legal compliance.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Chief AI Insights
Email: hello@chiefaiinsights.com
Support: support@chiefaiinsights.com

12. GDPR Compliance (For EU Users)

If you are in the European Union, you have additional rights under GDPR:

Right to be informed about data collection and use
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

13. CCPA Compliance (For California Users)

California residents have specific rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access personal information
Right to equal service and price

We do NOT sell your personal information.